Frequently Asked Questions

Questions we hear most.

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Most businesses are approved and processing within 2–5 business days after submitting the required documentation. Complex or high-risk accounts may take slightly longer.

Typically a government-issued ID, a voided business check or bank letter, and basic business information such as your EIN and a recent processing statement, if applicable.

No. We provide a fully itemized rate quote before you sign anything, and we walk through every fee so there are no surprises on your statement.

Yes. We offer dedicated high-risk merchant accounts with underwriting support for industries that many traditional processors decline.

Standard accounts qualify for next-business-day funding in most cases, so your deposits keep pace with your sales.

In many cases, yes. We’ll review your current hardware and let you know what’s compatible before recommending anything new.

Yes. All processing is handled through PCI-compliant systems with encryption and tokenization to protect cardholder data at every step.
Resources

Helpful payment processing information.

Merchant Account Basics

A merchant account is a special type of bank account that allows your business to accept and settle card payments. It connects your point of sale or gateway to the card networks and your bank, so funds land in your account after each transaction is processed.

Payment Security Information

PCI DSS compliance is a set of security standards every business that handles card data must follow. We help configure encryption, tokenization, and secure hardware so your business and your customers stay protected.

Understanding Processing Rates

Processing rates are typically made up of interchange fees set by card networks, assessment fees, and a processor markup. We break each of these down in plain language so you know exactly what you're paying for.

Watch & Learn

Video resources.